5-A.3
Mr. Hummel stated this was a request for a retail analysis of two
areas within the Village, the Irving Park Road Corridor and the Lake
Street Corridor. He stated the intent of the retail analysis was to
identify businesses that fit the general neighborhood, general
demographics, and general business demand for those areas. He noted
Ms. Carol Gies of 4 Insights was present to answer any questions. He
further stated the project would take approximately 8 weeks. It was
questioned if the consultant already on retainer assisted with
businesses. Mr. Hummel stated MRH & Associates, Mr. Rand Haas, was
not directly skilled in the critical analysis with the demographics
and types of businesses. He also noted the work product obtained
from this would then be given to MRH & Associates for follow-up
contacts. It was then asked if an RFP was sent out with
requirements. Mr. Grill stated they did not because this is an
instance where you go to the individual with the expertise in that
field. Mr. Hummel interjected that this was a professional service
and that they did look at another nationally known firm that was
significantly more costly. He continued that they looked at those
qualified in the field in the Chicagoland area, and 4 Insights had
extensive experience in the area, including Naperville. A grant was
mentioned in the Lake Street area, and Mr. Hummel stated that was a
planning grant, more of a visual, i.e., rights-of-way, landscaping,
banners, etc. He stated this was targeted precisely at vacant
parcels within the two areas to determine what types of businesses
would match.
Ms. Carol Gies stated her firm, 4 Insights, was named because it
was started by four senior management executives, who came out of
the shopping center, retail, restaurant, and commercial development
industry. She stated the reason it was started was because they had
great budgets but no one could ever tell them what to lease. She
continued when they did go to brokers, they usually recommended
their clientele, which was not necessarily an unbiased view of what
would work in those environments. She stated they continued to
develop a market analysis system that did not just use data, but
their forte was two things competitive analysis, commonly referred
to as psychographics, taking demographics and grinding it down to
tell you what type of lifestyle people live in in your trade area
and what they were likely to purchase. She stated one thing they’ve
learned in the last five years
was setting up mixed used developments. She noted because of the
mixed use developments, they need to know office areas, residential
areas, and non-commercials uses, such as libraries, and post
offices. She continued that they put puzzles together that had many
elements, and the product was not just data, but it told a story,
and was very pictorial. She stated it was very easy to use, taking
this to a prospective tenant and saying this was really who we were,
these were the numbers, the personality, the competitive study, and
the synergy of this site.
It was noted we definitely needed some kind of study and plan,
and that the board had no strategic plan. It was questioned if 4
Insights would look to other areas in compiling their data, going
into Bartlett or Streamwood, etc. and answered in their analysis,
city boundaries were not used, because that was not how people
shopped. Ms. Geis also stated they used two things, first they
started with a radius giving them a baseline, and then they went to
drive time, because in congested suburbs, you would find the drive
time did not look at all like the radius. She stated what needed to
be done was what affect the drive times had on who you were going to
draw from where. She stated using drive time and psychographics
mapped the location of the segments that were the highest potential
for the Village.
It was also questioned what we would get from this study such as
demographics, how much our people made, shopping habits, people
going through our town, etc. Ms. Geis noted psychographics was
lifestyle, with a picture showing what type of people were coming,
such as who was on the road, would they pull over, who was at
adjacent uses, community colleges, churches, schools. She noted they
were not doing an office study; however, it was important to know
office history. She also commented with mixed use developments,
residential history was also important, because they needed to
project who was going to be in the mixed use development, and if
there was a transit station, it shifted again. It was questioned
where they had done work and Ms. Geis stated they had worked in
Naperville, St. Louis, in Fairfax County, VA, in senior housing, and
retail. She did note they did not do hotels. She also stated she
would be happy to provide a list of projects they had worked on.
It was also questioned how long they had been in business and
answered they were 5 years old, but all 5 partners had over 25 years
of experience. Ms. Gies stated they would leave us with all the data
that backed up to a merchandise plan, a site plan of the various
areas they were working on, and they would give information
sufficient to turn over to a broker. She continued it would be done
by category and with examples of stores that were feasible. She
noted that was as far as they could go because they were not
brokers. She stated they were not licensed as brokers, but they
could give 2-3 examples. She stated they were in the logic business
and then there was leasing…theoretical vs. mechanic. She stated they
looked at the stock market of what was moving in and out, they
followed the market, the consumers, the spending power, the
competition and the base.
It was questioned if they recommended change to what was
presently there and answered they worked with what was there. They
worked with easy access on and off the streets and visibility.
She stated there were five parts to the study: 1) they looked at
the market and analyzed the market, who was there, what spending
power did they have, where did they live, what were their
lifestyles; 2) competition, picking target customer segments, these
were the people most likely to support this development, where did
they live, and where was the competition in relation to them; 3)
road access and premises audit, walking the sites and looking at
site plans; 4) the integration of uses, office, residential,
non-commercial uses, transit, what affected people coming to shop;
and 5) the last thing they did was they recommended retailers, but
did not look for them. That was where they stopped and turned it
over to a broker.
It was asked if 4 Insights recommended brokers and answered they
could. It was questioned if Ms. Geis was the person we would be
working with on this project and she stated she would, for market
analysis and strategy (the market position) and Linda Reynolds, who
was a retailer. She stated they had worked together for 11 years,
and her background was in the shopping center retail industry. The
third person was the head of research at DePaul Real Estate School,
Suzanne Fogel.
It was questioned if the direct consumer research portion of the
project was an integral part to get this accomplished, how was it
determined if that was needed, and how this study could be done
without it. She gave an example and stated she did not necessarily
believe in survey statistics, because the samples were not always
accurate, but it could be directional, depending upon the site. It
was a decision they had to make if they wanted to know what
audiences they wanted to know more about, where they were, and would
their opinion matter.
It was requested that the CONECT Committee be informed on what
the plan was, since they were the businesses in the Village.
Motion by Trustee Manton and seconded to Award the Contract for
the Development of a Retail Analysis with 4 Insights in an Amount
Not to Exceed $25,000.00 and Authorize the Acting Village President
to Execute the Contract Documents. Roll call:
AYES: Craig, Kaiser, Nicolosi, Eby, Manton, Packham NAYS: None
ABSENT: None
Motion carried – Awarded the Contract for the Development of a
Retail Analysis with 4 Insights in an Amount Not to Exceed
$25,000.00 and Authorized the Acting Village President to Execute
the Contract Documents